Terms of Service

Terms of Service - Cloud Catcher


Welcome to Cloud Catcher! These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.


  1. Use of Our Website:

You may use our website for lawful purposes and in compliance with these Terms of Service. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions taken under your account.


  1. Intellectual Property:

All content and materials on our website, including but not limited to text, graphics, logos, images, videos, and software, are the property of Cloud Catcher or its content providers and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or use our content without prior written permission from us.


  1. User Content:

You may have the opportunity to submit user-generated content on our website, such as reviews or comments. By submitting such content, you grant Cloud Catcher a non-exclusive, worldwide, royalty-free, and perpetual license to use, reproduce, modify, adapt, publish, translate, and distribute the content in any media. You represent and warrant that you have the right to grant such a license and that your content does not violate any third-party rights or applicable laws.


  1. Prohibited Activities:

You agree not to engage in any of the following activities while using our website or services:


Violating any applicable laws, regulations, or these Terms of Service.

Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity.

Interfering with or disrupting our website's functionality or servers.

Engaging in any form of automated data collection (e.g., scraping, crawling) without our express written consent.

Uploading or transmitting any malicious software, viruses, or harmful code.

Engaging in any activity that may cause harm to Cloud Catcher or its users.

  1. Product Information and Pricing:

We strive to provide accurate product descriptions and pricing information on our website. However, we do not warrant that such information is error-free or complete. In the event of a pricing error or inaccurate product information, we reserve the right to correct it and refuse or cancel any orders placed for the affected products.


  1. Order Acceptance and Refusal:

Your placement of an order on our website does not guarantee acceptance. We reserve the right to refuse or cancel any order for various reasons, including but not limited to product unavailability, errors in product information, suspected fraud, or violation of these Terms of Service.


  1. Limitation of Liability:

Cloud Catcher shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. We do not warrant that our website will be free from errors, viruses, or other harmful components.


  1. Indemnification:

You agree to indemnify and hold harmless Cloud Catcher, its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of our website or services or violation of these Terms of Service.


  1. Governing Law and Jurisdiction:

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles. Any dispute arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in the United States.


  1. Changes to these Terms:

We may update these Terms of Service from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated terms will be posted on our website with the revised effective date. Your continued use of our website or services after any such changes constitutes your acceptance of the updated terms.

  1. Contact Us:

If you have any questions or concerns about these Terms of Service, please contact us on our "Contact Us" page.

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Effeciency, Odor & Smoke Removal Policy

We strive to provide products that effectively address odors and smoke-related issues. While our products are designed to work in ideal conditions and are rigorously tested for quality and performance, it's important to understand the limitations of odor and smoke removal.

Please note that the effectiveness of our products in removing odors and smoke may vary depending on various factors such as the type and intensity of the odor or smoke, the environment in which the product is used, and other external factors beyond our control.

While we make every effort to ensure that our product descriptions accurately represent their capabilities, we cannot guarantee that our products will remove above 90% of odors or smoke in all circumstances.

We cannot be held liable for any failure of our products to achieve specific odor or smoke removal targets, including but not limited to the 90% threshold, as individual results may vary.

We recommend that customers carefully read product instructions and usage guidelines to maximize the effectiveness of our products. Additionally, we encourage customers to reach out to our customer support team if they have any questions or concerns regarding product performance.

Thank you for your understanding regarding our Odor and Smoke Removal Policy. Your satisfaction and confidence in our products are of utmost importance to us.

Thank you for choosing Cloud Catcher and for reading our Terms of Service.

Cloud Catcher Team